--- title: "5 Star Review By Melissa Brown" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" date: "2026-09-17T22:44:33+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - [ Toilet Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ Sump Pumps](https://pittsford.colintheplumberllc.com/pittsford-plumbers/sump-pump-pittsford.html) - [ Commercial Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ New Water Lines](https://pittsford.colintheplumberllc.com/pittsford-plumbers/new-water-line-pittsford.html "Trenchless Water Line Installation Pittsford | Trenchless Water Line Repairs Pittsford") - [ Water Quality Solutions](https://pittsford.colintheplumberllc.com/pittsford-plumbers/water-softeners-pittsford.html) - [ Accessibility Upgrades](https://pittsford.colintheplumberllc.com/pittsford-plumbers/accessibility-bathroom-remodel-pittsford.html) - [ Bathroom Remodeling](https://pittsford.colintheplumberllc.com/pittsford-plumbers/bathroom-renovations-pittsford.html) - [ Drains](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ Drains & Sewers ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/drain-sewer-cleaning-repairs-pittsford.html) - [ Trenchless Sewer Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Septic](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/septic-system-services-pittsford.html) - [ Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/repair-water-heater-pittsford.html) - [ Tankess Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ Why Colin](https://pittsford.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://pittsford.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://pittsford.colintheplumberllc.com/pittsford-ny-plumbing-contractors.html) - [ Careers](https://pittsford.colintheplumberllc.com/careers.html) - [ Call Us](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Pittsfords' Award Winning Plumbing Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Pittsford - Award Winning Service - ![Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f1/thursday-special-1-f1e74502.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Pittsford*](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Melissa Brown Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future! - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ David Sanchez ★★★★★ Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) - [ James McKay ★★★★★ We called Colin the plumber and they were able to come the next day (it wasn’t an emergency.). Nick was honest by telling us that we need to call a contractor first, before he could do the plumbing... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13763-we-called-colin-the-plumber-and-they-were-able-to-come-the-next-day.html) - [ Crystal Hernandez ★★★★★ It’s easy to make an appointment, and Mark was great. He was quick and honest with his assessment and had us back up in running in an hour. Thanks again! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13851-its-easy-to-make-an-appointment-and-mark-was-great-he-was-quick-and.html) - [ Emily Coval ★★★★★ Nick is awesome!!! Highly recommend ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13840-nick-is-awesome-highly-recommend.html) - [ Lynn Simpson ★★★★★ Great service with very knowledgeable staff! I’ve used Colin several times and the work is impeccable- I would highly recommend him and his team. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13836-great-service-with-very-knowledgeable-staff-ive-used-colin-several-times-and-the-work.html) - [ John Criswell ★★★★★ Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, exp... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html) - [ Jalen Dennis ★★★★★ Highly recommend Colin, he was able to assess the situation give me my options and got the job all within a very quick turnaround. Replaced my first floor toilet and will be using him for any futur... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13887-highly-recommend-colin-he-was-able-to-assess-the-situation-give-me-my-options.html) - [ Kaitlyn Greening ★★★★★ I honestly wish there was a way to leave more than 5 stars. Colin is amazing! From pricing and knowledge to overall professionalism. I will never go to anyone else for plumbing again. Highly, highl... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13704-i-honestly-wish-there-was-a-way-to-leave-more-than-5-stars-colin.html) - [ Ken Koban ★★★★★ Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ jeddy tranquill ★★★★★ I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13825-i-n-46-years-of-owning-this-property-i-have-never-witnessed-a-man.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford [ Click to view page in markdown format ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Melissa Brown", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future!", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html", "datePublished": "2022-10-02T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Melissa Brown", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```