--- title: "5 Star Review By Melissa Brown" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" date: "2026-09-17T22:46:09+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - 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My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future! - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ Olivia Durant ★★★★★ Nick came quicker than expected and identified some leaks in the basement, and stayed until 9:30 pm fixing them! Very grateful for the professional and courteous service! Will definitely call them ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13714-nick-came-quicker-than-expected-and-identified-some-leaks-in-the-basement-and-stayed.html) - [ Maria Tallo ★★★★★ We do not have enough good things to say about Nick and the hard work and attention he pours into his work. He has been our go to plumber for our two salon locations. As you can imagine a salon has... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13742-we-do-not-have-enough-good-things-to-say-about-nick-and-the-hard.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) - [ Christopher Fritz ★★★★★ Colin did a great job! He was in and out in less than an hour. I would highly recommend his services to anyone! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13665-colin-did-a-great-job-he-was-in-and-out-in-less-than-.html) - [ Kaitlyn Greening ★★★★★ I honestly wish there was a way to leave more than 5 stars. Colin is amazing! From pricing and knowledge to overall professionalism. I will never go to anyone else for plumbing again. Highly, highl... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13704-i-honestly-wish-there-was-a-way-to-leave-more-than-5-stars-colin.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ James F ★★★★★ Colin was absolutely fantastic! He is exactly what you would want, professional, clean, courteous, and he gets the job done right. I would recommend Colin to anyone looking for reliable plumbing se... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13693-colin-was-absolutely-fantastic-he-is-exactly-what-you-would-want-professional-clean-courteous.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ Patricia Wood ★★★★★ Couldn't be more happier with the service I received. Needed a new garbage disposal installed. Nick came to my house on time, worked cleanly and professionally. Priced extremely reasonable. Would d... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13736-couldnt-be-more-happier-with-the-service-i-received-needed-a-new-garbage-disposal.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ Kim Olfano ★★★★★ Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ justin raimondi ★★★★★ Had a kitchen sink back up called at night. Collin came out the next day and helped me understand the problem and give me my best options for fixing it . I highly recommend Collin for all your plum... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13744-had-a-kitchen-sink-back-up-called-at-night-collin-came-out-the-next.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Melissa Brown", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future!", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html", "datePublished": "2022-10-02T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Melissa Brown", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```