--- title: "5 Star Review By Ken Koban" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html" date: "2026-09-17T22:45:17+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - [ Toilet Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ Sump Pumps](https://pittsford.colintheplumberllc.com/pittsford-plumbers/sump-pump-pittsford.html) - [ Commercial Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ New Water Lines](https://pittsford.colintheplumberllc.com/pittsford-plumbers/new-water-line-pittsford.html "Trenchless Water Line Installation Pittsford | Trenchless Water Line Repairs Pittsford") - [ Water Quality Solutions](https://pittsford.colintheplumberllc.com/pittsford-plumbers/water-softeners-pittsford.html) - [ Accessibility Upgrades](https://pittsford.colintheplumberllc.com/pittsford-plumbers/accessibility-bathroom-remodel-pittsford.html) - [ Bathroom Remodeling](https://pittsford.colintheplumberllc.com/pittsford-plumbers/bathroom-renovations-pittsford.html) - [ Drains](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ Drains & Sewers ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/drain-sewer-cleaning-repairs-pittsford.html) - [ Trenchless Sewer Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Septic](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/septic-system-services-pittsford.html) - [ Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/repair-water-heater-pittsford.html) - [ Tankess Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ Why Colin](https://pittsford.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://pittsford.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://pittsford.colintheplumberllc.com/pittsford-ny-plumbing-contractors.html) - [ Careers](https://pittsford.colintheplumberllc.com/careers.html) - [ Call Us](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Pittsfords' Award Winning Plumbing Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Pittsford - Award Winning Service - ![Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f1/thursday-special-1-f1e74502.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Pittsford*](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Ken Koban Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will always recommend Colin to anyone. - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13709-colin-and-his-team-are-incredibly-nice-efficient-and-clean-with-their-work-hes.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Katie Rowley ★★★★★ They were very quick with fair, honest pricing. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13729-they-were-very-quick-with-fair-honest-pricing.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ Daniel Cleveland ★★★★★ This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all j... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [ Issac ★★★★★ Colin is my go to guy for anything plumbing. Not only is he professional, knowledgeable, prompt, reasonably priced, he does excellent work and he's a nice guy to boot. He has done work for me at fo... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13839-colin-is-my-go-to-guy-for-anything-plumbing-not-only-is-he-professional.html) - [ Megan Allmannsberger ★★★★★ Colin responded to my urgent matter very late at night and came the next morning. He diagnosed my issue which was the venting and had a solution within minutes! Gave me a very reasonable price and ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [ Tim Kuhn ★★★★★ We have called Colin twice over the past few months. The first time was a leaking pipe by the water heater. After seeing the excellent work he does I called him when our main water shut off started... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13698-we-have-called-colin-twice-over-the-past-few-months-the-first-time-was.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Caroline ★★★★★ My husband called Colin for our kitchen sink which unfortunately required more work than just a simple snaking. Colin was efficient, cost effective, and professional. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13679-my-husband-called-colin-for-our-kitchen-sink-which-unfortunately-required-more-work-than.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Cathy Sinacola ★★★★★ Came out and worked on my difficult sump pump installation . ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13708-came-out-and-worked-on-my-difficult-sump-pump-installation-.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Jennifer Miller ★★★★★ We just moved into a new house and had several plumbing issues to fix. Leaky shower faucet, toilets both needing repairs, pressure valve leaking etc. Colin responded quickly and set us up with an a... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13719-we-just-moved-into-a-new-house-and-had-several-plumbing-issues-to-fix.html) - [ Rebecca W ★★★★★ I highly recommend Colin The Plumber LLC! Nick came out and fixed all of my plumbing issues at a fair price. He was kind and took the time to explain my options. I have been looking for a reliable/... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13784-i-highly-recommend-colin-the-plumber-llc-nick-came-out-and-fixed-all-.html) - [ jmine170 ★★★★★ We had no hot water. He was able to fix the intake piping size of my tankless water heater and fix a leak in the water pipe the same day that I called! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13667-we-had-no-hot-water-he-was-able-to-fix-the-intake-piping-size.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Ken Koban", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was great. My grandmother had a back up, she called two other places thay wouldn't come for days for even a estimate. Colin came the next morning, got it all taken care of super quickly. Will always recommend Colin to anyone.", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html", "datePublished": "2023-06-06T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Ken Koban", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```