--- title: "5 Star Review By Andrea Chamberlain" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" date: "2026-09-17T22:48:12+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - 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I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them! - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Josh “Joshua Polito” Polito ★★★★★ Again Colin the Plumber with the save. Two multi turn valves in my basement were leaking and need to be replaced. Quick professional and the finished work is better than original. Can’t say enough ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13795-again-colin-the-plumber-with-the-save-two-multi-turn-valves-in-my-basement.html) - [ John Criswell ★★★★★ Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, exp... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html) - [ Katie Rowley ★★★★★ They were very quick with fair, honest pricing. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13729-they-were-very-quick-with-fair-honest-pricing.html) - [ Nick Palmiero ★★★★★ If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html) - [ April Mears ★★★★★ Colin and his team are incredibly nice, efficient, and clean with their work. He's quick to call back and no problems scheduling a visit in a timely manner. Colin is excellent at explaining the iss... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13709-colin-and-his-team-are-incredibly-nice-efficient-and-clean-with-their-work-hes.html) - [ david price ★★★★★ Very professional crew. Responded in a timely manner and kept me posted every step of the way. Very impressed by Nick, Colin and Mark. If you need a plumber don't hesitate to call Colin The Plumber. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13812-very-professional-crew-responded-in-a-timely-manner-and-kept-me-posted-every-step.html) - [ Chris Simmons ★★★★★ Very quick response for a gas dryer hookup issue, will happily use their services for future work! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13745-very-quick-response-for-a-gas-dryer-hookup-issue-will-happily-use-their-services.html) - [ Geoffrey Fasy ★★★★★ Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13831-colin-came-out-an-inspected-my-outside-drainage-system-he-tried-various-methods-and.html) - [ Anne Wyant ★★★★★ Called yesterday and he came today, found the problem, gave me an estimate and fixed it. Very polite and did a great job cleaning up! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13806-called-yesterday-and-he-came-today-found-the-problem-gave-me-an-estimate-and.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ Kevin Rhoney ★★★★★ Had a lot of water leaking in the basement underneath the kitchen faucet. Thought we had a major problem. I contacted Colin thinking we were in for a pretty serious plumbing job. Colin answered my ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) - [ Skyy Kathryn ★★★★★ Colin fixed my grandma's pipes yesterday ! he was very sweet, honest and reliable ! she couldn't stop talking about how much she liked him. even recommended him to a couple of her friends ! I highl... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13889-colin-fixed-my-grandmas-pipes-yesterday--he-was-very-sweet-honest-and-reliable.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Lisa Bell ★★★★★ We had such a great experience with Colin. He was the 3rd call I made today and the only one to call me back! Not only was he here promptly but he fixed everything in no time at all. Will definitel... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [ James Britz ★★★★★ Great personality very knowledgeable areal pleasure to have work done with I highly recommend Colin ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13703-great-personality-very-knowledgeable-areal-pleasure-to-have-work-done-with-i-highly-recommend.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford [ Click to view page in markdown format ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Andrea Chamberlain", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My hot water heater decided to give up the ghost on New Year's Eve (on a Sunday, no less). I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them!", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html", "datePublished": "2024-03-22T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Andrea Chamberlain", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```