--- title: "5 Star Review By Andrea Chamberlain" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" date: "2026-09-17T22:48:12+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - [ Toilet Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ Sump Pumps](https://pittsford.colintheplumberllc.com/pittsford-plumbers/sump-pump-pittsford.html) - [ Commercial Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ New Water Lines](https://pittsford.colintheplumberllc.com/pittsford-plumbers/new-water-line-pittsford.html "Trenchless Water Line Installation Pittsford | Trenchless Water Line Repairs Pittsford") - [ Water Quality Solutions](https://pittsford.colintheplumberllc.com/pittsford-plumbers/water-softeners-pittsford.html) - [ Accessibility Upgrades](https://pittsford.colintheplumberllc.com/pittsford-plumbers/accessibility-bathroom-remodel-pittsford.html) - [ Bathroom Remodeling](https://pittsford.colintheplumberllc.com/pittsford-plumbers/bathroom-renovations-pittsford.html) - [ Drains](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ Drains & Sewers ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/drain-sewer-cleaning-repairs-pittsford.html) - [ Trenchless Sewer Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Septic](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/septic-system-services-pittsford.html) - [ Relining](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford/sewer-pipe-relining-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford.html) - [ Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/repair-water-heater-pittsford.html) - [ Tankess Water Heaters](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ Why Colin](https://pittsford.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://pittsford.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://pittsford.colintheplumberllc.com/pittsford-ny-plumbing-contractors.html) - [ Careers](https://pittsford.colintheplumberllc.com/careers.html) - [ Call Us](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Pittsfords' Award Winning Plumbing Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Pittsford - Award Winning Service - ![Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f1/thursday-special-1-f1e74502.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Pittsford*](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Pittsford Plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Andrea Chamberlain My hot water heater decided to give up the ghost on New Year's Eve (on a Sunday, no less). I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them! - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ Bruce Benson ★★★★★ Knowledgeable, fast, thorough, excellent service. Affordable pricing. Going to have him do other jobs soon. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13871-knowledgeable-fast-thorough-excellent-service-affordable-pricing-going-to-have-him-do-other-jobs.html) - [ Sarah Lott ★★★★★ I called to get a second estimate on some costly plumbing work and they came out within a couple of hours of my call, diagnosed my problem, and explained to me how to take care of it much cheaper a... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13790-i-called-to-get-a-second-estimate-on-some-costly-plumbing-work-and-they.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) - [ Razzle B ★★★★★ Colin installed a tankless water heater, did piping, and installed new outlet for water heater. He is a hard worker, trustworthy, honest, and did quality work. We will definitely use him for any fu... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13702-colin-installed-a-tankless-water-heater-did-piping-and-installed-new-outlet-for-water.html) - [ Taylor Cornell ★★★★★ Great experience!! Had a plumbing emergency on a holiday weekend. They were more than happy to come out to diagnose and fix the issue! Thank you thank you Colin the Plumber for all your help! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13805-great-experience-had-a-plumbing-emergency-on-a-holiday-weekend-they-were-more-than.html) - [ Debra Niggli ★★★★★ Colin came today and fixed our bathtub faucet that was dripping really bad. He was right on time, explained everything he was doing, and all in all did an excellent job! He’s quick and efficient, a... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13687-colin-came-today-and-fixed-our-bathtub-faucet-that-was-dripping-really-bad-he.html) - [ Ryan Price ★★★★★ Colin was great. He helped with a very difficult issue with my hose and internal plumbing system. Timely, knowledgeable, professional, and a life saver. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13829-colin-was-great-he-helped-with-a-very-difficult-issue-with-my-hose-and.html) - [ Terri Richardson ★★★★★ Highly recommend Colin. Called him Saturday and he replaced our water heater today. He was prompt, fair pricing, super nice, and left the area cleaner than he found it. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13897-highly-recommend-colin-called-him-saturday-and-he-replaced-our-water-heater-today-he.html) - [ Kiran Patel ★★★★★ My first call with Colin and he surprisingly offered me suggestions that I could do myself to make sure the problem gets fixed. Now that is NOT common these days when every plumbing job is made to ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html) - [ Chris Prince ★★★★★ Colin was friendly, knowledgeable and efficient! ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13890-colin-was-friendly-knowledgeable-and-efficient.html) - [ James Britz ★★★★★ Great personality very knowledgeable areal pleasure to have work done with I highly recommend Colin ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13703-great-personality-very-knowledgeable-areal-pleasure-to-have-work-done-with-i-highly-recommend.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Emily Fasel ★★★★★ The communication was excellent for the times I was available and it was super fast. Within a half hour my flooded basement was draining and the problem was explained to me. Always support local, y... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13722-the-communication-was-excellent-for-the-times-i-was-available-and-it-was-super.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Andrea Chamberlain", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My hot water heater decided to give up the ghost on New Year's Eve (on a Sunday, no less). I called Colin the Plumber and he called me back within an hour. Nick came to my house within an hour of that and had a new hot water heater installed within 90 minutes. Prompt, courteous, knowledgeable and reasonable. I am a total fan and highly recommend them!", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html", "datePublished": "2024-03-22T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Andrea Chamberlain", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```