--- title: "5 Star Review By Catie Sutherland" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html" date: "2026-09-17T22:45:20+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://pittsford.colintheplumberllc.com/) - [ Plumbing](https://pittsford.colintheplumberllc.com/pittsford-plumbers.html) - [ Residential](https://pittsford.colintheplumberllc.com/pittsford-plumbers/residental-plumbing-pittsford.html) - [ Leaks and Repipes](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ Faucets & Sinks](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ Showers & Tubs](https://pittsford.colintheplumberllc.com/pittsford-plumbers/shower-plumbers-pittsford.html) - 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The other places we had called weren’t able to come until next week! He came and knew right away what it was and we got it replaced. He was so knowledgeable and I would never recommend another plumber, Colin is your guy!! thank you thank you!! - [ Prev](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [Next ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13887-highly-recommend-colin-he-was-able-to-assess-the-situation-give-me-my-options.html) [ Back to All Reviews ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Pittsford, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Pittsford, call Colin The Plumber!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Pittsford, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Pittsford plumbers](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Helen Lombardo ★★★★★ Colin was excellent to work with. He was responsive, on time, neat, organized and explained the issue and what he did to resolve it. Professional and very kind. I highly recommend Colin the Plumber... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13690-colin-was-excellent-to-work-with-he-was-responsive-on-time-neat-organized-and.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Stephen Van Keuren ★★★★★ The water pipes at my house were making a cranking noise. I tried everything I could with standard water hammer troubleshoots, but nothing worked. I called Colin and he did an amazing and thorough ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13893-the-water-pipes-at-my-house-were-making-a-cranking-noise-i-tried-everything.html) - [ Joshua Burroughs ★★★★★ Colin was absolutely wonderful, expert at his craft super clean job!!! If you have any type of plumbing job I would 100% recommend him from a quick fix to a job like mine, basically building a bran... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13873-colin-was-absolutely-wonderful-expert-at-his-craft-super-clean-job-if-you-have.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Luis Febo ★★★★★ I was refered to him from a friend. I definitely recommend him. He knew right away what had to be done . He figured out why my water heater wasn't staying on, then he fixed the problem. Thank you ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13686-i-was-refered-to-him-from-a-friend-i-definitely-recommend-him-he-knew.html) - [ April Mears ★★★★★ Colin and his team are incredibly nice, efficient, and clean with their work. He's quick to call back and no problems scheduling a visit in a timely manner. Colin is excellent at explaining the iss... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13709-colin-and-his-team-are-incredibly-nice-efficient-and-clean-with-their-work-hes.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ Ed Miskinis ★★★★★ Plumbers were very knowledgeable and repaired the leaking faucets in a short period of time. I will definitely keep using this company again. ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13848-plumbers-were-very-knowledgeable-and-repaired-the-leaking-faucets-in-a-short-period-.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Issac ★★★★★ Colin is my go to guy for anything plumbing. Not only is he professional, knowledgeable, prompt, reasonably priced, he does excellent work and he's a nice guy to boot. He has done work for me at fo... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13839-colin-is-my-go-to-guy-for-anything-plumbing-not-only-is-he-professional.html) - [ Nancy Ockenden Ragus ★★★★★ Highly recommend Colin the Plumber! He replaced the main shut off valve to the house, two hose bibs and added shut offs. He coordinated with MCW authority and had the job done in just a couple of h... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13876-highly-recommend-colin-the-plumber-he-replaced-the-main-shut-off-valve-to-.html) - [ Judy Mark ★★★★★ Knowledgeable, worked with care to the property, and showed us the work that was done upon completion. We will recommend Colin the Plumber and they will be back the next time we require a plumber. ... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/toilet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://pittsford.colintheplumberllc.com/drain-cleaning-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/faucet-plumbers-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://pittsford.colintheplumberllc.com/water-heaters-pittsford/tankless-water-heater-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/commercial-plumbing-pittsford.html) - [ ![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://pittsford.colintheplumberllc.com/pittsford-plumbers/leak-detection-pittsford.html) [](#) [](#) [![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Pittsford](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://pittsford.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Pittsford Marketing & Website: [![](https://pittsford.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://pittsford.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://pittsford.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://pittsford.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Catie Sutherland", "item": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t able to come until next week! He came and knew right away what it was and we got it replaced. He was so knowledgeable and I would never recommend another plumber, Colin is your guy!! thank you thank you!!", "url": "https://pittsford.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html", "datePublished": "2022-07-07T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://pittsford.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://pittsford.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Catie Sutherland", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```